Frequently asked questions
Straight answers about how the Lab works, what it costs and what it does not do.
Questions
What is FXNook AI Code Lab?
An online workspace for MetaTrader 4 and 5 code. It builds Expert Advisors and indicators, converts between MT4 and MT5, fixes compile errors, checks code, explains it, and monitors live EAs with FXNook Telemetry. NookForge, the FXNook AI engine, does the AI work; the Lab's own checks verify the results.
Do I need an account?
Yes: your email and a password, then a confirmation link. The Free plan needs no card.
How do credits work?
Jobs are paid in credits. Each job shows an estimate first, the credits are held while it runs, and you pay for the work done; the rest returns to your balance. A job that fails because of us is not charged. Credits never expire while your account is open.
Can I get a refund?
No. Plans and credit packs are delivered instantly and are final. You are protected instead: failed jobs are not charged, you only pay for work done, and you can cancel a plan any time; it stays active until the end of the period you paid for. See the Refund, Cancellation & Credits Policy.
Does the Lab overwrite my original code?
Never. Every change creates a new version; the original stays, and you can compare, restore or download any version.
Is my code used to train AI?
No. Your code is used only to do the jobs you ask for, is private to your account, and is never used to train AI models or shared with other customers.
What does "verified" mean?
The code was compiled and passed the Lab's checks: platform, structure, trading code reached, broker issues, inputs, risk protection, safety and an AI dry run. It is not a claim about profitability.
Can the Lab convert any MT4 EA to MT5?
Most, from their .mq4 source code. Compiled .ex4 files cannot be converted. Each conversion reports anything that behaves differently on MT5.
Can the Lab remove a licence check from an EA?
No. Removing licence checks, copy protection or time limits from someone else's product is not allowed. You must have the right to change any code you upload.
Does the Lab give trading advice?
No. It writes and checks software. It does not recommend strategies, markets or position sizes. Always test on a demo account before trading live.
Which plans include FXNook Telemetry?
The plans the pricing page marks with Telemetry, each with its own number of live EAs.
How do I get help?
Use Help & support in the Lab, or the support page. You can also ask NookForge about any job while it waits for your answer.